Enablen Apps — Privacy Policy

Effective Date: 22. September 2025

Enablen Apps (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal data you provide when using our applications and services (“Services”). This Privacy Policy explains how we collect, process, store, and protect your personal data in connection with your use of the Services, including applications integrated with monday.com’s WorkOS. By using our Services, you consent to the practices described herein and acknowledge that your personal data will be handled in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the Danish Data Protection Act.

This Privacy Policy applies to all information that we collect through your use of our Services, including information provided or collected when you access or interact with this Website or any Enablen Apps Application, as well as information exchanged in emails, text messages, or other electronic communications between you and the Services.

This Privacy Policy does not cover information that is collected offline or through any other means, including through other websites, applications, or services operated by Enablen Apps or by any third party, including our affiliates or subsidiaries. Additionally, this Policy does not apply to information collected by third parties, including through applications, content, or links that may be accessible from or integrated with the Services.

Please read this Privacy Policy carefully to understand how we collect, use, and protect your information when you access or use our Services. By using our Services, you acknowledge that you have read, understood, and agreed to the practices described in this Policy. If you do not agree with our policies, you should refrain from using the Services.

This Privacy Policy may be updated or amended from time to time to reflect changes in our practices, legal requirements, or the Services themselves. Your continued use of the Services following any such changes constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically to stay informed about how we protect and manage your information.

1.   Data Controller and Contact Information

Enablen Apps is the data controller responsible for determining the purposes and means of processing your personal data in connection with our Services. If you have any questions regarding our data practices, wish to exercise your rights under GDPR, or have a complaint about our handling of personal data, you may contact us at info@enablen.dk or at our legal address in Denmark, Måløv Byvej 229, 2760 Måløv.

2. Information We Collect About You and How We Collect It

2.1 Information We Collect

Enablen Apps may collect various types of information from and about users of our Services in order to provide, maintain, and improve the functionality of our Applications. This information includes data by which you may be personally identified, such as your name, email address, telephone number, billing information including credit card or PayPal details, and billing address (collectively, “Personal Information”). We also collect information about you that, individually, may not identify you, such as aggregated usage data, and information about your internet connection, devices, and interactions with our Services.

We obtain this information in several ways. Some information is provided directly by you when you interact with our Services, such as when you register for an account, place an order, request support, or respond to surveys. This may include records of correspondence, including emails or call details, and transaction details necessary to process payments through third-party processors. Other information is collected automatically as you navigate through our Website or Applications. This may include usage patterns, IP address, device type, operating system, location data, and interaction with content, collected via technologies such as cookies, web beacons, tracking pixels, and similar tools.

We may also receive information about you from third parties, such as advertising networks, analytics providers, or other services that display or promote our Applications. This third-party information may be combined with the information we collect directly or automatically to help us improve our Services, estimate audience size, monitor trends, and store preferences.

2.2 Information You Provide

The information you provide to Enablen Apps may include details submitted through forms on our Website or Applications, such as account registration forms, service requests, or support inquiries. It may also include financial information and billing details provided during transactions or when placing orders within our Applications. Records of your communications with us, including emails and support calls, are also collected to ensure quality service and timely responses. Additionally, any surveys you participate in may provide data that helps us improve the Services. Personal Information that is provided during payment or order processing is handled in coordination with our third-party payment processors in accordance with applicable privacy standards.

2.3 Information Collected Automatically

As you interact with our Services, we may use automated technologies to collect information about your device, connection, and usage patterns. This includes details of your visits to our Website or Applications, the resources you access, your IP address, operating system, browser type, device type, and location data. Such information may be combined with Personal Information or used independently to analyze and improve the functionality and performance of our Services.

The technologies we use for automatic data collection include, but are not limited to, cookies, web beacons, tracking pixels, and analytics tools. Cookies are small files stored on your device that enable our systems to recognize your browser, remember your preferences, and improve your user experience. You may configure your browser to refuse cookies; however, certain features of the Services may not function properly without them. Web beacons, clear GIFs, or pixel tags may be embedded in our pages or emails to monitor activity, track engagement, and enhance our Services. Tracking pixels may also be used to deliver targeted advertisements or manage marketing campaigns. We may utilize services such as Google Analytics and similar platforms to analyze user interactions with our Services and optimize the experience.

2.4 Third-Party Use of Cookies and Tracking Technologies

Certain content, applications, and advertisements available through our Services may be provided by third parties, including advertisers, ad networks, content providers, or other service providers. These third parties may use cookies, web beacons, tracking pixels, or other technologies to collect information about your interactions with their content or advertisements. They may associate this information with Personal Information they collect about you, or they may gather information regarding your online activity across multiple websites and services. Such data may be used for analytics, marketing, or other purposes determined by the third parties themselves. Among the services commonly used for analytics and tracking is Google Analytics, which helps us understand user behavior and improve the Services.

3. Data Retention

Enablen Apps retains personal data only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, or enforce agreements. Upon account termination or deletion of data, personal data will be securely deleted or anonymized, except where retention is required by law or for legitimate business purposes. Clients are responsible for retrieving any data stored in the Services within a reasonable period following account termination.

4. Your Rights Under GDPR

Under the GDPR, you have the right to access, correct, or erase your personal data. You may also request the restriction of processing, object to processing, or request the portability of your data. Where processing is based on consent, you may withdraw consent at any time. To exercise these rights, you may contact us at Info@enablen.dk, and we will respond in accordance with applicable law.

5. Security Measures

We implement appropriate technical and organizational measures to protect personal data against unauthorized or unlawful access, accidental or unlawful destruction, loss, alteration, or disclosure. These measures include encryption, secure authentication, access controls, and regular security audits. While we take extensive precautions, no electronic transmission or storage method can be guaranteed to be completely secure.

6. Cookies and Tracking

Our Services may use cookies and similar technologies to collect information about usage patterns, improve performance, and enhance user experience. Additional details about the types of cookies we use and how to manage them can be found in our Cookie Policy.

7. Children’s Privacy

Our Services are not intended for individuals under the age of sixteen. We do not knowingly collect personal data from children under this age. If we become aware that personal data of a child under sixteen has been collected without parental consent, we will promptly delete such data.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, Services, or legal requirements. Material changes will be communicated through our Site or by email, where appropriate. Continued use of the Services after updates constitutes acceptance of the revised Privacy Policy.

9. Contact Information

If you have questions, concerns, or complaints about our data processing practices, you may contact us directly at Info@enablen.dk or at our legal address in Denmark. You also have the right to lodge a complaint with the Danish Data Protection Agency or another competent supervisory authority if you believe your data protection rights have been violated.

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